Job Summary

We’re seeking a Market Data Manager to oversee all Chicago Mercantile Exchange (CME) market data operations, reporting, billing, entitlements, and compliance across Tickblaze and our prop firm/broker partners, with potential expansion to additional exchanges such as Nasdaq.

This role ensures strict adherence to Vendor-of-Record (VOR) requirements and manages all user declarations, data classifications, reporting workflows, and partner-facing compliance processes.

You will work closely with Engineering, Product, Finance, Legal, and external prop firms & brokers to maintain accurate reporting, prevent regulatory breaches, and ensure proper data distribution and billing.

This role is ideal for someone who is extremely detail-oriented, compliance-focused, and experienced with exchange data operations or entitlements management.

Responsibilities

Compliance & Relationship Management:

• Serve as the operational liaison between Tickblaze and exchange representatives, auditors, and compliance officers.

• Maintain full Vendor-of-Record (VOR) compliance across all data workflows.

• Manage policy updates, licensing changes, and evaluator program requirements.

• Ensure all Tickblaze systems follow rules for display, non-display, and evaluator data usage.

• Maintain audit-ready documentation for all data-related compliance processes.

User Classification Investigation:

• Collect, store, verify, and audit user declarations for Pro vs Non-Pro classification.

• Maintain declarations for Display vs Non-Display, algorithmic use, and evaluator usage.

• Conduct proactive audits to verify user-declared classifications, including cross-checking public information such as LinkedIn profiles, company affiliations, and job titles.

• Communicate directly with traders through the support ticket system to request clarification, additional documentation, or updated declarations when discrepancies are detected.

• Review and process user requests to change their classification (e.g., Pro → Non-Pro), including verification of supporting evidence and updating entitlements accordingly.

• Update monthly compliance status for all users across all partnered prop firms.

• Coordinate with Engineering to block unauthorized access based on declarations and classification findings.

• Trigger in-platform alerts, pop-ups, or access restrictions for violations.

• Track exceptions, escalations, and recurring issues, maintaining clear communication logs, audit trails, and escalation notes for all classification decisions.

• Collaborate with Legal and Compliance to ensure classification workflows meet regulatory and exchange standards.

Billing, Invoicing & Fee Management:

• Generate all monthly fee reporting for each user and each prop firm.

• Reconcile usage across Tickblaze logs vs prop firm records.

• Ensure accurate billing for Top-of-Book, Level 2, bundle pricing, and evaluator fees.

• Identify discrepancies, unbilled users, or incorrect partner charges.

• Coordinate with Finance to ensure invoices are accurate and aligned with fee structures.

• Monitor pricing changes and update internal billing logic accordingly.

Data Reporting & Audit Control:

• Prepare and submit monthly usage, auditor summaries, and declaration logs.
• Verify all display usage, non-display access, algo usage, and evaluator data flows.
• Conduct internal audits for misclassified users, duplicate accounts, and unauthorized usage.
• Reconcile platform logs with declaration files and entitlement systems.
• Prepare complete audit packages for inspections and internal compliance reviews.

Data Operations & Systems Management:

• Maintain accurate mapping of user IDs, prop firm assignments, and entitlements.
• Monitor system logs for failed entitlements, denied requests, access violations, and data gaps.
• Collaborate with Engineering to manage entitlement logic, declaration workflows, and OMS/OME data controls.
• Test and validate platform updates that affect market data, billing, or reporting.
• Support data pipeline improvements and error detection systems.

Prop Firm Partner Support:

• Provide prop firms with monthly and quarterly data usage summaries.
• Educate partners on requirements, evaluator rules, and pricing models.
• Ensure firms apply correct charges and data levels to their traders.
• Assist firms in meeting compliance requirements.
• Attend partner calls with leadership to review compliance and reporting workflows.
• Maintain documentation, SOPs, and training materials for internal and external use.

Risk Mitigation & Internal Controls:

• Identify and prevent underreported usage, incorrect classifications, and unauthorized data access.
• Ensure all data distribution follows licensing and evaluator rules.
• Work with Legal on user agreements, disclaimers, and market data addendums.
• Monitor potential compliance risks across all prop firms and escalate when needed.

Qualifications

Required:

• Experience in market data operations, exchange data compliance, or entitlement management.

• Strong understanding of data licensing (display, non-display, evaluator rules).

• Advanced Excel or Google Sheets skills (pivot tables, reconciliation, complex formulas).

• Experience working with billing systems, logs, or usage reporting workflows.

• Ability to audit data, identify inconsistencies, and maintain strict accuracy.

• Strong communication skills for partner and auditor interactions.

• High attention to detail and ability to manage sensitive regulatory data.

Preferred:

• Experience in prop firm operations, brokerage operations, or trading platform administration.

• Background in compliance, audit, or data governance roles.

• Familiarity with APIs, dashboards, and entitlement systems.

• Experience preparing exchange-related reports.

Technical Proficiency Expectations

• Excel / Google Sheets – pivot tables, formulas, reconciliation workflows.

• CRM or internal data systems – logging, tracking, updates.

• Project Management Tools – Asana, Jira, Trello, Zendesk.

• Zoom – scheduling, hosting, screen sharing, troubleshooting.

• Slack – channels, threads, communication workflows.

• Gmail – filters, templates, signatures.

• Google Calendar – scheduling, time zones, shared calendars.

Work Environment

• Fully remote, aligned with U.S. Eastern Time.

• High responsiveness and accountability.

• Ability to manage sensitive data with strict confidentiality.

• Adaptability to shifting regulatory and operational priorities.

Technical Requirements

• Reliable high-performance computer.

• Fast, stable internet.

• Quiet and professional home office.

Application Process

Please email your resume to hr@neurostreet.com with the subject line:
NOW HIRING: TB – Data Manager

Along with your resume, include short answers to the following:

1. Are you comfortable working remotely using your own equipment?

2. Are you available to engage as an independent contractor (not as an employee)?

3. Can you commit to full-time hours aligned with U.S. Eastern Time?

4. Describe your experience with market data operations or exchange compliance.

5. What experience do you have with CME data, entitlements, or evaluator programs?

6. Explain a time you identified a billing or usage discrepancy and how you resolved it.

7. Describe your experience reconciling data across multiple systems or logs.

8. What tools do you use to stay organized when working with large datasets?

9. Which productivity tool do you use most effectively and why?

10. Why are you uniquely qualified for this role?

Important: We review all answers carefully to assess authenticity. Please write your own responses generic or AI-generated text will disqualify your application. Keep it short, specific, and genuine.